FAQs
More FAQs- What steps are taken to safeguard our building security?
- Do all staff receive training and development?
- Are there instructions to follow after my hard-surface floors are cleaned?
ServiceMaster Clean understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are clearly identifiable at all times while on the job.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
Before you walk on your floors, it’s best to allow drying time of at least 4 hours but we recommend 8 hours. Be cautious and protect floors from getting wet for 24 hours after application of either finish as it is not yet thoroughly cured. You can return furniture to your floors (with suggested use of felt pads) after 24 hours and return rugs to floors after 24 hours.
